Frequently Asked Questions

Everything you need to know about our botanical beauty essentials.

Are your products 100% organic and natural?

Yes, Nature's Garden is committed to purity. All our products are formulated with 100% organic botanical extracts and are free from synthetic parabens, sulfates, and artificial fragrances.

How long does shipping take?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it within 30 days for a full refund or store credit, even if it has been opened.

Do you test your skincare on animals?

Absolutely not. Nature's Garden is a Leaping Bunny certified cruelty-free brand. We never test our ingredients or finished formulas on animals.

Are these products safe for sensitive skin?

Our formulas are designed with sensitivity in mind using soothing ingredients like chamomile and aloe vera. However, we always recommend performing a patch test on your inner arm before full application.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.